FAQ

What areas does Powerhouse service?

Our primary service areas are Washington and Nevada. However, most of our programs are available throughout the 48 contiguous states.

How long will my fundraiser last?

The recommendation is 2 weeks or less. We will collaborate together on a game plan that will benefit the entire campaign.

How soon can we start?

Most fundraisers can begin right away (or schedule with your fundraising coach’s first opening.) Custom discount products usually take two to three weeks from start to kickoff, depending on the time of year. If we already have a card or pass that has been customized for your area or school, you can usually start immediately.

Why does it take 2 – 3 weeks for a discount card to be created? Some other companies can do it faster than that.

Unlike many fundraising cards, both Gold Cards and Power Passes are truly customized to your area. Instead of a phone call, your rep will visit in person the most popular and reputable merchants in your city or area to obtain high-end, deep discounts. In fact, our cards are so good that many cardholders are eager to buy a card the next year to replace their expired one. Card sales typically increase with each passing year.

Do you have an online fundraiser?

Yes!  It is called the Power Shop and we’d love to tell you about it. It is both a sales and/or donation platform that can be ran completely online and mass shared through text, email and social media. Or better yet, it can attach to your live, door-to-door sale for the most money-making power!

Will we be able to sell to our friends and family out of state?

Yes, we have products that are available online that can be purchased with a credit or debit card and are shipped directly to your customer.

Is there a minimum order?

For 98% of you, there is no minimum order on any of our products.

Still, for the rest of you, such as individuals and extremely small groups, many of our products never require a minimum order.

Will a fundraising coach help me plan and execute my fundraiser from start to finish?

Yes! Every step of the way. Our primary goal is to assume the task of fundraising as much as possible. If you have input and ideas, we are happy to implement those as well to ensure your group is set up with an easy and highly profitable fundraiser.

Are there any other hidden fees, costs, shipping that I will be surprised with at time of invoice?

No. Many fundraising companies do charge hidden fees but we don’t. There is an optional premium prize package (a shared cost) which, if selected, would be disclosed in advance during the coach’s game plan meeting. Regular prize packages are free!

When will I pay for my fundraiser?

All fundraisers are invoiced at the end of the event.

How long does it take to receive our products?

Food products: About 2 weeks or less

Magazines: Varies with publisher (see magazine description online)

Discount cards and passes:  5 – 8 business days (unless it is a presale prior to printing)

Other products: 2-4 weeks

I am not happy with a product I just purchased. Can I get a refund?

If you are not satisfied with your purchase, you can return the unused or damaged product and get a full refund or exchange the product for another one.

How easy are the Place and Bake Cookies to prepare?

Place the individual cookies on a cookie sheet. Bake at 350 degrees for 10 minutes. Even easier, they can be microwaved in about a minute!

Do the cookies contain allergens?

Yes, the cookies contain wheat, eggs, milk and soy. Peanut butter and white chocolate macadamia cookies contain nuts. All of the cookies are manufactured on equipment that also processes products containing peanuts/tree nuts.